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“Action Success”- Emotional Intelligence Program
"Is IQ destiny? Not nearly as much as we think.
Daniel Goleman argues that our view of human intelligence is far too narrow, and that our emotions play a far greater role in thought, decision-making and individual success than is commonly acknowledged. Emotional intelligence includes self-awareness and impulse control, persistence zeal and motivation, empathy and social deftness.
These are the qualities that mark people who excel: whose relationships flourish, who are stars in the workplace."
This 2 day “Action Success” program will include:
- Understanding the meaning and importance of Emotional Intelligence in the workplace
- Discovering the five competencies of EI:
- Self-awareness is the knowing of what drives us and what we’re passionate about.
- Self-regulation is managing our emotions, becoming more adaptable and innovative especially in stressful situations.
- Self-motivation is to direct the power of our emotions towards a purpose that will motivate and inspire ourselves and others.
- Empathy is making a connection with people and being attuned to staff or customers’ needs and responses and to then act appropriately.
- Effective relationships will develop with heightened social skills, interacting with people successfully becoming better communicators and collaborators.
- Practical exercises to increase each of the EI Competencies
- Exploring examples of good and bad EI in the work place
- Viewing different scenarios in the workplace (watch a video with examples
- Learning tips to enhance Emotional Quotient skills
- Identifying stressors and how to manage them
- Learning quick relaxation, breathing and visualization coping techniques
- Using effective communication skills with different personalities
The benefits for the staff after this intervention will include:
- Enhanced self-awareness and confidence, and visible personal growth.
- Being more effective adaptable and innovative in stressful situations.
- Responding more favourably to the needs of self, others and the organisation.
- Improved self-motivation - especially with accepting change and being more flexible.
- A more relaxed, empathetic communication style.
- The ability to understand and relate better to different people.
- Improved relationships and an uplifting working environment.
- Less conflict situations and reduced stress.
- A more positive attitude, professional image and credibility.
- Increased performance, productivity and business success.
Management Teams
This program is also available for Management Teams as 80-94% of a leader's job is reliant on Emotional Intelligence and not on the hard skills they have acquired through studies, trainings and work experience.
isiZulu Emotional Intelligence
This 2 day program is run with a Zulu speaking associate trainer specifically for Zulu speaking business people. This new and exciting workshop is full of practical tips and techniques that will assist staff harness the power of their emotions to enhance performance and to achieve the goals of the organisation.
This is a short and powerful introduction to EI that will be a brilliant foundation and begin to address many issues a team may have. This intervention will also assist to enhance Leadership, Cultural Diversity and Team Building.
Comments:
“We have found the training to be of an excellent standard and very beneficial to the employees.”
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“My staff was SOOOOO impressed with the course. Thanks a million!”
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“In today’s world we are inclined to submerge ourselves in
intellectual conceptualisation, task orientation and efficiency all the time.
But until relationships at the workplace are strong and purposes are shared,
that efficiency is ineffective and short lived.”
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